Plano, Texas • est. 2010

Monitoring that catches issues before your customers do.

Watchdog Monitoring provides full‑stack visibility — metrics, logs, traces, and user experience — so your team can ship with confidence (and sleep better). We’ve helped organizations in finance, healthcare, and e‑commerce keep critical systems humming since 2010.

99.98%
Avg. uptime improved
-42%
MTTR reduction
24/7
Human support
Quick Status Glance
  • API Gateway OK
  • Payments Processor Degraded
  • EU Region Logs OK
  • Mobile Crash Rate Investigating
Vista
Maple
Acme
North
Orbit
Quanta

Services that keep you ahead of the pager.

From green‑field setups to brown‑field rescues, we tailor monitoring for where you are now — and where you’re headed.

Observability Readiness Audit

We assess your telemetry posture (metrics, logs, traces) across apps and infra, then deliver a prioritized 90‑day plan.

  • Coverage & gap analysis
  • Alert tuning & runbooks
  • Dashboard rationalization
24/7 Monitoring & On‑Call

Hands on keyboards. Human eyes on dashboards. We triage, escalate, and own comms so your team can focus on the fix.

  • SLO guardrails
  • Incident comms & postmortems
  • Playbooks that actually get used
Cloud & Kubernetes Instrumentation

From EKS/GKE clusters to multi‑account AWS, we add golden signals and sane alerts without drowning you in noise.

  • Auto‑discover services
  • Cost‑aware retention
  • Security‑friendly defaults
Real User Monitoring (RUM)

Measure what customers actually feel. We track Core Web Vitals, rage clicks, and slow journeys.

  • Synthetic + RUM blend
  • UX heatmaps
  • Mobile SDKs included
Compliance & Reporting

SOC 2, HIPAA, PCI — we make auditors smile with tidy dashboards and evidence trails you don’t have to dread.

  • Pre‑built report packs
  • Alert history retention
  • Change tracking
Training & Enablement

Workshops that make dashboards useful again. We teach diagnosis and calm under pressure.

  • Team‑based labs
  • On‑call drills
  • "Just enough SRE" curriculum

Products that play nicely with your stack.

We’re vendor‑neutral and integrate with tools you already love. Here are a few packages clients pick often.

SignalSuite™ Popular
Best‑of suite for metrics, logs, and tracing. Ships with sane defaults and low‑noise alerts.
Uptime Mini
Budget‑friendly synthetic checks + SMS alerts for critical endpoints.
Incident Desk
Command center templates, comms kits, and postmortem tooling ready to roll day one.
Product dashboard overview
FPO dashboard view — swap with real screenshots later.

Stories from teams we support.

These are anonymized but typical — we see these patterns a lot.

Retailer slashes alert fatigue by 63%

A national retailer had 19 tools emitting alerts. We rationalized dashboards, tied alerts to SLOs, and added daytime batch windows. On‑call got quiet, fast.

  • 63% fewer pages week one
  • MTTR down 39% by Q2
  • Engineers reported “I sleep again” — direct quote
Fintech eliminates mystery latency

We traced a 220ms tax to a chatty ORM + TLS handshake renegotiations. Fix shipped in a day, customer NPS recovered in two weeks.

  • p95 checkout time from 2.8s → 1.6s
  • Support tickets down 28%
  • Revenue lift attributed: +1.4%

Straightforward pricing. Cancel anytime.

Friendly for startups, fair for enterprises. No surprise overages.

Starter
$399/mo
  • Up to 10 services
  • Email & Slack alerts
  • Basic dashboards
  • Business hours support
Choose Starter
Growth
Most popular
$1,299/mo
  • Up to 60 services
  • On‑call rotation help
  • Compliance reports
  • 9x5 + emergency support
Choose Growth
Enterprise
Let’s talk
  • Unlimited services
  • Dedicated TAM
  • Custom SLAs
  • On‑site options (Plano, TX)
Contact Sales

About Watchdog Monitoring

Founded in 2010, in Plano, Texas, we started as a tiny crew helping friends keep side projects alive at 2 a.m. Today, we support teams across North America with a blend of solid tooling and friendly humans.

Our philosophy

Less noise, more signal. Measure what matters, automate the rest.

Where we work

Hybrid team centered in Plano. We love in‑person whiteboards and good tacos.

2010
Year founded
500+
Incidents guided
5 min
Median first response
Meet a few of us
Alex B
Alex B.
SRE Lead • loves coffee and calm graphs
Jade M
Jade M.
Customer Success • emoji power‑user
Ravi K
Ravi K.
Platform • kubectl whisperer
Lina C
Lina C.
Design • makes the red dots less scary
Yes, these are placeholder avatars until our photo day 😅

From the monitoring desk

Notes, how‑tos, and lessons learned the hard way.

Dashboards we actually use (and why)

We cut our dashboards in half and somehow became twice as effective. Here’s how we pick signals and when we archive panels without guilt.

// note: this is a fake code sample
const slo = defineSLO({ target: "99.9%", window: "30d" })
alert.on(slo.breach, () => notify("#incidents"))
Read more
Tracing checkout latency to the source

When p95 jumps and no one touched the code, look at dependencies. We found a DNS wobble masquerading as database load.

Read more
How we run on‑call (and still like each other)

Escalations are rare and humane. We document everything, rotate fairly, and never shame. Also: naps.

Read more

Let’s talk.

Tell us about your stack, your pain points, and what “good” looks like. We’ll reply fast.

Watchdog Monitoring HQ
7700 Windrose Ave (placeholder)
Plano, TX 75024
Mon–Fri, 9am–6pm CT
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